- Identifying stress
- Reduction and stress-prevention measures
- Impacts of stress
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Stress can cost businesses a lot of money. The most recent figures estimate that up to 17 million working days were lost in 2021/22 in the UK due to work-related stress, anxiety and depression. Professionals in healthcare, social care, education and customer service were among the most affected. This online Stress Awareness training course will teach your employees how to identify and manage stress to help prevent the situation from becoming more serious and understand the mental and physical impact stress can have on someone. The aim of this Stress Awareness training course is to increase your knowledge of stress and its impacts, as well as the relevant legislation. The key points covered in this course are: -
According to the Pareto Principle, on average we spend 80% of our workday dealing with trivial tasks and only 20% on anything important. Get the most out of your employees and ensure a return on investment by teaching them how to effectively manage their time whilst at work. The aim of this course is to greater increase your knowledge of time management and getting the most from your staff as well as the relevant legislation. The key points covered in this course are:- Time management obstacles
- Prevention of poor time management
- SMART goals
- Methods of encouragement
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Almost 48% of people in the UK believe leadership to be the most important skill for managers to have. Understanding how to manage employees or colleagues, during situations of conflict or issues that may lead to workplace tension, is crucial to maintaining cohesion within your business. Understanding how to prevent these situations is as important as being able to resolve them. With Managing People training, managers will be given the knowledge and skills to deal with workplace conflict and build a healthy environment for all to work in. Developing these people management skills in your managers will have a positive impact for employees and the business itself. In fact, people become up to 12% more productive when they’re happier. Boost your productivity with these people management courses. The aim of this People Management course is to increase your knowledge of workplace conflict and how to manage a situation, as well as relevant legislation. The key points covered in this course are:- The definition of workplace conflict
- Recognising conflict
- Dealing with confrontation
- Resolving conflict
- Seeking advice
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This Complaint Handling training online course will give businesses the edge over competing companies by teaching the difference between good and bad customer service as well as effectively handling complaints. Give your business the upper hand and avoid losing profits on complaints. This Complaints Handling course will teach your staff complaint handling, whether that’s responding over the phone, social media, letters or from a review. They will also understand the primary reasons for complaints, how to respond appropriately to a range of situations, and become skilled in responding to a complaint appropriately. At the end of this course, learners will receive a CPD accredited Complaints Handling certificate. The aim of this Handling Customer Complaints training course is to greater increase your knowledge of complaints and how to manage them, as well as the relevant legislation. The key points covered in this course are:- Reasons for complaints
- Responding
- Investigating
- Types of situation
- Complaints handling processes
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Unfortunately, concussions are incredibly common and can happen to anyone who receives a traumatic head injury. If concussion goes unnoticed and untreated, it can lead to long-term dizziness, headaches and confusion for the sufferer. Therefore, it is vital that your staff are aware of concussions and know what to look out for in order to protect your patients. This Concussion Awareness training course will teach your staff what a concussion is, the signs and symptoms of one, how to assess someone with a concussion, first aid measures, when a head injury might be a medical emergency, recovery advice, and sport related concussions. Perfect for coaches, parents, sport officials, trainers, and anyone interested in learning more about concussions. The aim of this online Concussion training course is to greater increase your knowledge of concussion and the signs of concussion, as well as the relevant legislation. The key points covered in this course are:- Defining concussion
- Signs of concussion
- How to assess a concussion
- First aid measures
- Medical emergency
- Recovery advice
- Sport concussions
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This course provides an overview of the issues surrounding substance misuse in the UK. It gives practical advice on the risks of misuse in children and young people as well as covering what substances can be abused. The aim of this course is to help raise awareness of why young people and children use drugs and alcohol, as well as how to identify the early signs of substance misuse. The key points covered in this course are:- Substance misuse risks
- Types of misused substances
- Impact of substance misuse
- Concerns about substance misuse
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Self-harm is becoming more and more prevalent among people across the UK and the impact on people who self-harm and their families can last a lifetime. Ensure you are aware of the signs of self-harm, as well as the risk factors, to stop someone you care for from taking it too far. The purpose of this Self-Harm training course is to ensure your staff know how to support the individual and help staff understand why someone may self-harm. It will teach staff what self-harm is, the different types, what can cause it, risk management, and concepts of self-harm. The aim of this Self-Harm training course is to greater increase your knowledge of self-harm and protecting vulnerable people, as well as the relevant legislation. The key points covered in this course are:- Defining self-harm
- Statistics
- Types
- Concepts
- Causes
- Risk Management
- Helping
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Happier staff are more productive and, therefore, successful staff. Good mental health will benefit your organisation and how it runs which is why your employees should take this Mental Health Awareness course. It will teach them everything they need to know about mental health and how to spot it to improve theirs and their colleague's mental wellbeing, helping to keep a happy workplace environment. Alongside this, our Mental Health Awareness training course will help remove the stigma and discrimination around mental health and show your employees how to support those with mental health disorders. The aim of this Mental Health Awareness course is to increase your knowledge of mental health and mental health disorders, as well as the relevant legislation. The key points covered in this course are:- Defining mental health
- Identifying disorders
- Making referrals
- Supporting others
- Discrimination and stigma
- Treating mental health disorders
- Side effects of medication
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There are more than 100,000 strokes in the UK each year - that's around 1 every 5 minutes! This course will help learners understand and recognise the signs of a stroke, as well as teach them what actions to take when one occurs. The aim of this course is to greater increase your knowledge of strokes and its impacts, as well as the relevant legislation. The key points covered in this course are:- What is a stroke
- Different types of strokes
- Common signs and symptoms of a stroke
- Stroke treatment & rehabilitation
- Emergency response
- Providing support
- Living with a stroke
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Sepsis is the body’s extreme response to an infection. It is a life-threatening medical emergency. Almost any type of infection can lead to sepsis. Infections that lead to sepsis most often start in the lung, urinary tract, skin, or gastrointestinal tract. The aim of this sepsis training course is to help you understand what causes sepsis and how to spot it. The key points covered in this course are:- What is sepsis
- What causes sepsis
- Signs of sepsis
- NEWS scores and NEWS2 chart
- The process after identification
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In order for those you care for to get the most from their care, it is paramount that your staff are aware of learning disabilities. These disabilities can severely impact a patient's behaviour and understanding how it's vital to the safety of your staff, and the patient themselves. Not everybody with a learning disability is affected in the same way, so it’s important to understand the correct practices to care for them. This Learning Disability training will teach learners what a learning disability is, what can cause one, the process of one, and understand challenging behaviours. The aim of this online Learning Disabilities training course is to increase your knowledge of learning disabilities and causes as well as the relevant legislation. The key points covered in this course are:- Defining learning disabilities
- Causes of learning disabilities
- Processes
- Challenging behaviours
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It is vital for the safety of those you care for that you fully understand the meaning, causes and triggers of epilepsy and seizures. This Epilepsy Advanced training takes a more hands-on approach than the basic awareness course, including how to administer emergency medication. Upon completion of this online Epilepsy Advanced course, learners will know how to administer first aid for a seizure, how to administer medication such as Buccal Midazolam, understand the recovery position, and how to do a primary survey. The aim of this online Epilepsy Advanced training course is to greater increase your knowledge of epilepsy and how to respond to a seizure. The key points covered in this course are:- Defining epilepsy
- Types of seizures
- Administering first aid
- Emergency medication
- Living with epilepsy
- Primary surveys
- The recovery position
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Working with those with epilepsy can be a challenging and complex task. With epilepsy being a common chronic condition that affects the brain and causes seizures, it is vital for the safety of those you care for that you fully understand the meaning, causes and triggers of epilepsy and seizures. This online Epilepsy training course is great for nurses, carers, or anyone working in the health and social care sector. It will teach them what epilepsy is, the different types of seizures, how to administer first aid for a seizure, how to recognise an emergency and when to administer first aid, along with how to support them after a seizure. The aim of this Epilepsy training course is to greater increase your knowledge of epilepsy and how to respond to a seizure. The key points covered in this course are:- Defining epilepsy
- Types of seizures
- Administering first aid
- Primary surveys
- The recovery position
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With diabetes being the fastest growing health threat in the UK, understanding diabetes is vital when caring for others. This illness can be fatal if emergencies aren't recognised and managed effectively. Don't let someone lose a life on your watch. Learn the signs and differences, as well as what to do should the worst happen. This online diabetes training will teach staff the differences between type 1 and type 2, how they can be managed, how to recognise emergency situations, and understand the complications associated with diabetes. The aim of this Diabetes Awareness course is to greater increase your knowledge of Diabetes and how to manage the condition. The key points covered in this course are:- Definition of diabetes
- Differences in type 1 and type 2 diabetes
- Diabetes management
- Recognising emergencies
- Diabetes complications
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All healthcare staff responsible for the care of tracheostomy patients must have a sound understanding of best practices especially if they are unfamiliar with them. Our Tracheostomy training course will familiarise learners with the different types of tracheostomy tubes, the relevant anatomy and physiology, and the care and management of the site and tube. It covers any complications, emergency procedures, and how to troubleshoot. Learning the relevant skills and knowledge is important as incorrect management and care can result in complications and negatively impacting upon the patient’s activities of daily living. Upon successful completion, learners will receive a downloadable and printable tracheostomy certification. The aim of this Tracheostomy training online course is to greater increase your knowledge of caring for those with a tracheostomy safely and effectively. The key points covered in this course are:- What is a tracheostomy?
- Accountability and consent
- Anatomy and physiology
- Types of tracheostomy tubes
- Complications and troubleshooting
- Nursing care
- Life with tracheostomy
- Emergency procedures and your role and responsibility
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Care plans are important in providing direction for the individual care of a patient. They give other staff a clear idea of the path to follow, as well as which staff to assign and when. The care plan will keep your patient's care as smooth as possible and will follow them throughout their journey within your organisation. This online Care Plan training course will teach your staff how care plans differ, how they should be updated, the importance of recording observations, how to create a care plan, and how to understand the different stages of care planning. Upon successful completion, learners will gain a downloadable and printable Care Planning certificate. The aim of this Care Planning course is to greater increase your knowledge of care plans and their differences, as well as relevant legislation. The key points covered in this course are:- Differences between care plans
- Updating care plans
- Working with other
- Recording observations
- Stages of care planning
- Assessing care plans
- Creating care plans
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Effective communication and correct record keeping are essential within the care sector for the wellbeing of patients and to protect the organisation should an error arise. By using the correct procedure, the treatment, history and medication of the patient should be properly documented so as to protect yourself and your organisation if discrepancies happen. Our Communication Skills training course will teach your staff the methods to communicate effectively, different models and common techniques of communication, how to effectively record data in a care environment, how to prevent errors when record keeping and the legislation best practice in regards to communication and record keeping. This Record Keeping and Communication training course is perfect for nurses, care workers or anyone working in health and social care. The aim of this healthcare communication training course is to greater increase your knowledge of record keeping and the importance of communication, as well as relevant legislation. The key points covered in this course are:- Defining communication
- Methods
- Models
- Techniques
- Managing communication
- Legislation and best practice
- Effective record keeping
- Preventative measures
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Learning the positive and negative impacts that communication can have on those with autism is vital to providing the best care possible. Protect your organisation and your patients by teaching employee's how to manage autism effectively. This Autism Awareness course covers what autism is, explores the autism spectrum, the different types of autism, key legislation, how to identify characteristics and how to care for someone with autism. Upon successful completion of this Autism Awareness training online, your staff will receive a downloadable and printable accredited Autism Certificate. The disorder is much more common than many people think. In fact, did you know that there are around 700,000 people on the autism spectrum in the UK? Ensure your staff know how to identify the signs of autism and how to support an autistic child or adult in any setting. The aim of our Autism courses online is to greater increase your understanding of autism, its characteristics, and your awareness of relevant legislation. The key points covered in this course are:- Recognise what autism is
- Understand what ASD is
- Characteristics of someone that has autism
- Care for someone with autism
- Enabling those with autism
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This online Infection Control training course is perfect for nurses, carers, dentists, and any health care personnel. Enrol in our Infection Control training course and gain an understanding of infection control within the healthcare sector, and more importantly in care homes, which can massively reduce the risk of spreading infections. Our infection control training online outlines that it is vital to understand the standard precautions for infection control, how an infection spreads and who is at risk in order to reduce the impact of an outbreak. Infection Control training can protect your staff and your service users from the potential presence of pathogens and help control and prevent a pathogen from spreading. Our Infection Control training certificate is accredited by the Continuing Professional Development (CPD) and once the online course has been completed, the certificate will be awarded and can be used to provide evidence for compliance. The aim of this online Infection Control Awareness course is to greater increase your knowledge of infection, how they spread, preventing spread, personal hygiene, and the relevant legislation. The key points covered in this course are:- Defining infection control
- Chain of infection and its effects
- Types of germs and infection
- Common infections
- Infection control and HAI management
- Hand washing to WHO standard
- PPE for infection control
- Preventing spread
- Role of CQC in regard to infection control
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Our Dementia Awareness online training is designed for those working with people with dementia, any care worker or healthcare professional. It covers how dementia affects individuals, the importance of good communication and the methods to improve the wellbeing of people with dementia. Upon successful completion, learners will be certified in dementia and receive a downloadable or printable certificate in dementia care! There are currently 850,000 people suffering from dementia in the UK alone and numbers are set to increase to over one million by 2025. Caring for someone with dementia can be challenging and stressful. With the right support, however, it can be rewarding and often satisfying. Avoid issues and misunderstandings which could negatively impact your organisation. Ensure your staff handle dementia patients in a sensitive and understanding manner. The aim of this Dementia Awareness online training is to greater increase your knowledge of dementia and its effects, as well as relevant legislation. The key points covered in this course are:- Defining dementia
- Effects of dementia
- Quality dementia care
- Communication
- Wellbeing methods