Online Courses

  • Learning the positive and negative impacts that communication can have on those with autism is vital to providing the best care possible. Protect your organisation and your patients by teaching employee's how to manage autism effectively. This Autism Awareness course covers what autism is, explores the autism spectrum, the different types of autism, key legislation, how to identify characteristics and how to care for someone with autism. Upon successful completion of this Autism Awareness training online, your staff will receive a downloadable and printable accredited Autism Certificate. The disorder is much more common than many people think. In fact, did you know that there are around 700,000 people on the autism spectrum in the UK? Ensure your staff know how to identify the signs of autism and how to support an autistic child or adult in any setting. The aim of our Autism courses online is to greater increase your understanding of autism, its characteristics, and your awareness of relevant legislation. The key points covered in this course are:
    • Recognise what autism is
    • Understand what ASD is
    • Characteristics of someone that has autism
    • Care for someone with autism
    • Enabling those with autism
  • The online Basic Observations course aims to help care workers increase their skills and knowledge by teaching them how to spot normal and abnormal clinical observations/vital signs, perform a range of clinical observations including temperature, blood pressure and respiration rate, and how to accurately document and report the findings. On successful completion, learners will be able to download, save or print their CPD accredited Basic Observations certificate. This can be used to provide evidence for compliance and audit. The key points covered in this course are:
    • Vital signs
    • Perform a range of clinical observations
    • Neurological observations
    • Urinalysis
    • Axillary, oral, tympanic temperature
    • Blood glucose levels
    • Handwashing
    • Record keeping, consent and confidentiality
     
  • Care plans are important in providing direction for the individual care of a patient. They give other staff a clear idea of the path to follow, as well as which staff to assign and when. The care plan will keep your patient's care as smooth as possible and will follow them throughout their journey within your organisation. This online Care Plan training course will teach your staff how care plans differ, how they should be updated, the importance of recording observations, how to create a care plan, and how to understand the different stages of care planning. Upon successful completion, learners will gain a downloadable and printable Care Planning certificate. The aim of this Care Planning course is to greater increase your knowledge of care plans and their differences, as well as relevant legislation. The key points covered in this course are:
    • Differences between care plans
    • Updating care plans
    • Working with other
    • Recording observations
    • Stages of care planning
    • Assessing care plans
    • Creating care plans
  • This online Catheterisation training course will teach your staff an understanding of catheterisation, the purpose of urinary catheterisation, how to handle, change, and insert catheters, and the difference between male and female catheterisation. This online course is perfect for nurses, care staff, or anyone working with catheters. Many people may need continence products to help them manage their day-to-day activities, it’s important your staff know how to use a catheter effectively to support those in need. This Catheter training course can be completed via e-learning, a dedicated webinar for your staff, or blended learning with face-to-face elements. Upon successful completion, staff will receive a downloadable and printable CPD accredited Catheterisation Awareness certificate. The aim of this online Catheter course is to greater increase your understanding of catheterisation and are aware of its associated risks. The key points covered in this course are:
    • What is catheterisation
    • Why use catheterisation
    • The causes and types of incontinence
    • Different types
    • How a catheter is inserted
  • Catheterisation is the process of inserting a catheter, a thin tube, into the body to insert or remove fluids. Our Catheterisation Male and Female course will familiarise learners with what catheterisation is, the anatomy and physiology of the body parts related to the procedure, as well as the indications, complications and documentation. Upon successful completion, learners will receive a downloadable and printable Catheterisation Male and Female certification. The aim of this Catheterisation Male and Female training online course is to greater increase your knowledge of catheterisation. The key points covered in this course are:
    • What catheterisation is
    • Accountability & consent
    • Anatomy & physiology
    • Indications & contraindications
    • Complications & troubleshooting
    • Equipment & preparation
    • Documentation
    • Patient experience
    • Correct procedure
  • Effective communication and correct record keeping are essential within the care sector for the wellbeing of patients and to protect the organisation should an error arise. By using the correct procedure, the treatment, history and medication of the patient should be properly documented so as to protect yourself and your organisation if discrepancies happen. Our Communication Skills training course will teach your staff the methods to communicate effectively, different models and common techniques of communication, how to effectively record data in a care environment, how to prevent errors when record keeping and the legislation best practice in regards to communication and record keeping. This Record Keeping and Communication training course is perfect for nurses, care workers or anyone working in health and social care. The aim of this healthcare communication training course is to greater increase your knowledge of record keeping and the importance of communication, as well as relevant legislation. The key points covered in this course are:
    • Defining communication
    • Methods
    • Models
    • Techniques
    • Managing communication
    • Legislation and best practice
    • Effective record keeping
    • Preventative measures
  • This Complaint Handling training online course will give businesses the edge over competing companies by teaching the difference between good and bad customer service as well as effectively handling complaints. Give your business the upper hand and avoid losing profits on complaints. This Complaints Handling course will teach your staff complaint handling, whether that’s responding over the phone, social media, letters or from a review. They will also understand the primary reasons for complaints, how to respond appropriately to a range of situations, and become skilled in responding to a complaint appropriately. At the end of this course, learners will receive a CPD accredited Complaints Handling certificate. The aim of this Handling Customer Complaints training course is to greater increase your knowledge of complaints and how to manage them, as well as the relevant legislation. The key points covered in this course are:
    • Reasons for complaints
    • Responding
    • Investigating
    • Types of situation
    • Complaints handling processes
  • Unfortunately, concussions are incredibly common and can happen to anyone who receives a traumatic head injury. If concussion goes unnoticed and untreated, it can lead to long-term dizziness, headaches and confusion for the sufferer. Therefore, it is vital that your staff are aware of concussions and know what to look out for in order to protect your patients. This Concussion Awareness training course will teach your staff what a concussion is, the signs and symptoms of one, how to assess someone with a concussion, first aid measures, when a head injury might be a medical emergency, recovery advice, and sport related concussions. Perfect for coaches, parents, sport officials, trainers, and anyone interested in learning more about concussions. The aim of this online Concussion training course is to greater increase your knowledge of concussion and the signs of concussion, as well as the relevant legislation. The key points covered in this course are:
    • Defining concussion
    • Signs of concussion
    • How to assess a concussion
    • First aid measures
    • Medical emergency
    • Recovery advice
    • Sport concussions
  • Our Dementia Awareness online training is designed for those working with people with dementia, any care worker or healthcare professional. It covers how dementia affects individuals, the importance of good communication and the methods to improve the wellbeing of people with dementia. Upon successful completion, learners will be certified in dementia and receive a downloadable or printable certificate in dementia care! There are currently 850,000 people suffering from dementia in the UK alone and numbers are set to increase to over one million by 2025. Caring for someone with dementia can be challenging and stressful. With the right support, however, it can be rewarding and often satisfying. Avoid issues and misunderstandings which could negatively impact your organisation. Ensure your staff handle dementia patients in a sensitive and understanding manner. The aim of this Dementia Awareness online training is to greater increase your knowledge of dementia and its effects, as well as relevant legislation. The key points covered in this course are:
    • Defining dementia
    • Effects of dementia
    • Quality dementia care
    • Communication
    • Wellbeing methods
  • With diabetes being the fastest growing health threat in the UK, understanding diabetes is vital when caring for others. This illness can be fatal if emergencies aren't recognised and managed effectively. Don't let someone lose a life on your watch. Learn the signs and differences, as well as what to do should the worst happen. This online diabetes training will teach staff the differences between type 1 and type 2, how they can be managed, how to recognise emergency situations, and understand the complications associated with diabetes. The aim of this Diabetes Awareness course is to greater increase your knowledge of Diabetes and how to manage the condition. The key points covered in this course are:
    • Definition of diabetes
    • Differences in type 1 and type 2 diabetes
    • Diabetes management
    • Recognising emergencies
    • Diabetes complications
  • Knowledge of diet and nutrition is vital to keeping your patients healthy and happy. People suffering from malnutrition can experience a variety of related health problems and is likely to increase their care needs. When caring for others, you may face mealtime issues. This Nutrition and Diet Awareness course will teach your staff how to manage mealtime problems safely and effectively to ensure the wellbeing and stability of those you care for. It also covers what malnutrition is and how it affects the body, the importance of healthy eating, and your responsibilities for a balanced diet. Upon successful completion, learners will receive a downloadable and printable Diet and Nutrition certificate. This online Nutrition and Diet training course is suitable for those who want to better their knowledge of healthy eating and nutrition. It’s an introductory course, so no prior knowledge is required. The aim of this online Diet and Nutrition course is to increase your knowledge of nutrition and the challenges surrounding the subject. The key points covered in this course are:
    • Defining nutrition
    • Variety in diet
    • Nourishing the elderly
    • Malnutrition and its effects
    • Screening tools
  • It is vital for the safety of those you care for that you fully understand the meaning, causes and triggers of epilepsy and seizures. This Epilepsy Advanced training takes a more hands-on approach than the basic awareness course, including how to administer emergency medication. Upon completion of this online Epilepsy Advanced course, learners will know how to administer first aid for a seizure, how to administer medication such as Buccal Midazolam, understand the recovery position, and how to do a primary survey. The aim of this online Epilepsy Advanced training course is to greater increase your knowledge of epilepsy and how to respond to a seizure. The key points covered in this course are:
    • Defining epilepsy
    • Types of seizures
    • Administering first aid
    • Emergency medication
    • Living with epilepsy
    • Primary surveys
    • The recovery position
  • Working with those with epilepsy can be a challenging and complex task. With epilepsy being a common chronic condition that affects the brain and causes seizures, it is vital for the safety of those you care for that you fully understand the meaning, causes and triggers of epilepsy and seizures. This online Epilepsy training course is great for nurses, carers, or anyone working in the health and social care sector. It will teach them what epilepsy is, the different types of seizures, how to administer first aid for a seizure, how to recognise an emergency and when to administer first aid, along with how to support them after a seizure. The aim of this Epilepsy training course is to greater increase your knowledge of epilepsy and how to respond to a seizure. The key points covered in this course are:
    • Defining epilepsy
    • Types of seizures
    • Administering first aid
    • Primary surveys
    • The recovery position
  • On our Fall Prevention training course, learners will gain the knowledge of the causes of falls, how to prevent them by addressing and identifying risk factors of falls, and the implications of falling. This online course for carers, caregivers, and nurses will help improve the quality of care and support given. Those working within the health and social care sector have a responsibility to be aware of what causes falls, the impact of falls, and how to prevent them. The number of people who suffer from falls in the UK is increasing and it is of paramount importance that you do what you can to reduce the risks, and thus the injuries resulting from falls. The aim of this Falls Prevention course is to greater increase your knowledge of falls, the causes, and the relevant legislation. The key points covered in this course are:
    • Reasons for falls
    • Implications of falling
    • Personal and environmental risk
    • Fall prevention
  • This online Infection Control training course is perfect for nurses, carers, dentists, and any health care personnel. Enrol in our Infection Control training course and gain an understanding of infection control within the healthcare sector, and more importantly in care homes, which can massively reduce the risk of spreading infections. Our infection control training online outlines that it is vital to understand the standard precautions for infection control, how an infection spreads and who is at risk in order to reduce the impact of an outbreak. Infection Control training can protect your staff and your service users from the potential presence of pathogens and help control and prevent a pathogen from spreading. Our Infection Control training certificate is accredited by the Continuing Professional Development (CPD) and once the online course has been completed, the certificate will be awarded and can be used to provide evidence for compliance. The aim of this online Infection Control Awareness course is to greater increase your knowledge of infection, how they spread, preventing spread, personal hygiene, and the relevant legislation. The key points covered in this course are:
    • Defining infection control
    • Chain of infection and its effects
    • Types of germs and infection
    • Common infections
    • Infection control and HAI management
    • Hand washing to WHO standard
    • PPE for infection control
    • Preventing spread
    • Role of CQC in regard to infection control
  • In order for those you care for to get the most from their care, it is paramount that your staff are aware of learning disabilities. These disabilities can severely impact a patient's behaviour and understanding how it's vital to the safety of your staff, and the patient themselves. Not everybody with a learning disability is affected in the same way, so it’s important to understand the correct practices to care for them. This Learning Disability training will teach learners what a learning disability is, what can cause one, the process of one, and understand challenging behaviours. The aim of this online Learning Disabilities training course is to increase your knowledge of learning disabilities and causes as well as the relevant legislation. The key points covered in this course are:
    • Defining learning disabilities
    • Causes of learning disabilities
    • Processes
    • Challenging behaviours
  • In health and social care, your staff are likely to build strong relationships with those they care for and knowing the best way to help those dealing with the loss of a loved one is important to ensure they feel comforted and supported. This Loss and Bereavement care training course will help learners understand the issues surrounding bereavement, the different stages of loss and how to offer practical advice and coping strategies for those suffering. While this Bereavement training focuses on those working in a care setting, it is also useful to a wider audience. The aim of this Loss and Bereavement course is to greater increase your knowledge of loss and duty of care, as well as the relevant laws and legislation. The key points covered in this course are:
    • The stages of dying
    • Cultural awareness
    • Pathways
    • Duty of care
    • Managing the environment
    • Record keeping
    • Maintaining attitude and behaviour
  • Almost 48% of people in the UK believe leadership to be the most important skill for managers to have. Understanding how to manage employees or colleagues, during situations of conflict or issues that may lead to workplace tension, is crucial to maintaining cohesion within your business. Understanding how to prevent these situations is as important as being able to resolve them. With Managing People training, managers will be given the knowledge and skills to deal with workplace conflict and build a healthy environment for all to work in. Developing these people management skills in your managers will have a positive impact for employees and the business itself. In fact, people become up to 12% more productive when they’re happier. Boost your productivity with these people management courses. The aim of this People Management course is to increase your knowledge of workplace conflict and how to manage a situation, as well as relevant legislation. The key points covered in this course are:
    • The definition of workplace conflict
    • Recognising conflict
    • Dealing with confrontation
    • Resolving conflict
    • Seeking advice
     
  • Happier staff are more productive and, therefore, successful staff. Good mental health will benefit your organisation and how it runs which is why your employees should take this Mental Health Awareness course. It will teach them everything they need to know about mental health and how to spot it to improve theirs and their colleague's mental wellbeing, helping to keep a happy workplace environment. Alongside this, our Mental Health Awareness training course will help remove the stigma and discrimination around mental health and show your employees how to support those with mental health disorders. The aim of this Mental Health Awareness course is to increase your knowledge of mental health and mental health disorders, as well as the relevant legislation. The key points covered in this course are:
    • Defining mental health
    • Identifying disorders
    • Making referrals
    • Supporting others
    • Discrimination and stigma
    • Treating mental health disorders
    • Side effects of medication
  • On completion of this online Oxygen Therapy training course, the learner will know what oxygen therapy is, why you would use oxygen therapy, when to use oxygen therapy by recognising changes in the resident, who would prescribe oxygen therapy, how to administer oxygen therapy, the equipment used during oxygen therapy, the risks of oxygen therapy, the documentation needed for oxygen therapy and how to improve quality of life for residents using oxygen equipment. Oxygen can be used for a variety of purposes in the medical treatment of both chronic and acute cases, whether in the hospital, in pre-hospital settings, or as part of entirely out-of-hospital care, but it will depend on the needs of each patient and the opinion of the medical professionals responsible for their care. The aim of this Oxygen Therapy Training Course is to greater increase your knowledge of oxygen therapy. The key points covered in this course are:
    • What is oxygen therapy
    • Why use oxygen therapy
    • When to use oxygen therapy
    • Who prescribes oxygen therapy
    • Administering oxygen therapy
    • The equipment
    • Risks of oxygen therapy
    • Documentation
    • How to improve quality of life
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